Results from our Dec 2010 Patient Survey
January 9th, 2011The Survey Results are In!
Thanks to all of you who responded to our survey. We heard back from many more than we expected, and that’s a very good thing! Here are some notable stats and feedback:
Q: How effective has acupuncture been for your health?
82% said pretty to very effective
Q: How well do we care for you?
100% said pretty to very well
Q: How comfortable is the clinic?
100% said pretty to very well
Q: What do you like best/least about clinic?
Best: Us, Our caring nature, The natural music, The art and quilts
Least: A little cold, A little noisy,
Q: What Clinic events interest you? (most popular)
Acupressure workshop
Foot Massage workshop
Tai Chi class
Thank you so much for such positive feedback. We are very pleased that you are satisfied with our service. We will continue to work on improving what we do. Being a medical practitioner guarantees a lifelong learning curve!
The North Sea Goals for 2011
We have done well in our new Pinehurst location and have great hopes for continued improvement in 2011. Currently, we are at 50% patient capacity, which means we have plenty of room for growth. Based on your survey feedback:
- We doubled the number of natural music CDs in our iTunes library to give you more listening variety.
- We have another quilt or two coming, and there will be a few changes in the artwork this year.
- We raised the temp a bit in the clinic. Many will always have cold hands/feet during treatment regardless of the temperature. We are trying our best to treat your ache without making you bake!
- We installed more than 500 square feet of insulation in the ceiling to cut down on ambient noise
- We will be giving acupressure and foot massage workshops during the first half of 2011! Please watch our website and newsletter for details.
- We will continue our Free for Me and My Friend days throughout 2011.
Best wishes to you all in 2011 and beyond. Hope to see you soon!